General Questions
What is BeatFeet Pro?
BeatFeet Pro is a professional-grade foot-controlled MIDI drum kit designed for musicians who want to add percussion while playing another instrument. It features 8 velocity-sensitive pads and folds into a compact carrying case.
Do I need to be an experienced drummer to use it?
Not at all! BeatFeet Pro is designed for musicians of all skill levels. Our Intelligent Playing Assistance features help you maintain steady rhythm and can even add automatic hi-hat or ride cymbal patterns to your playing
What power source does it use?
BeatFeet Pro includes an internal universal power supply that works with any standard power outlet (110V-220V), making it ready to use worldwide.
Technical Questions
How does it connect to my computer/device?
BeatFeet Pro connects wirelessly via Bluetooth MIDI technology, ensuring a clean stage setup with no excess cables.
Is there any latency with the Bluetooth connection?
BeatFeet Pro uses optimized Bluetooth MIDI implementation with ultra-low latency, making it perfectly suitable for live performance.
Can I use it with my iPad/iPhone?
Yes! BeatFeet Pro is compatible with any iOS devices that support Bluetooth MIDI.
Software & Sounds
Does it come with its own sounds?
BeatFeet Pro is a MIDI controller, meaning it needs to be connected to a sound source (computer, tablet, or hardware sound module) to produce sounds. It’s pre-mapped to standard MIDI drum notes for instant compatibility with most drum software.
What software do I need?
You can use any MIDI-compatible drum software, from professional options like EZdrummer and BFD3 to free solutions like MT Power Drum Kit. It also works with all major DAWs.
Can I customize the MIDI notes for each pad?
Yes! Using the web interface, you can assign any MIDI note to any pad, save up to 8 different presets, and adjust sensitivity, threshold, and other parameters.
Support & Warranty
What's included in the box?
BeatFeet Pro unit, power cable, quick start guide, and warranty card.
What's the warranty period?
BeatFeet Pro comes with a 12-month limited warranty covering manufacturing defects.
Where can I get support?
We provide email support, online documentation, and video tutorials. The web interface also includes built-in help features.
Ordering & Shipping
Where can I buy BeatFeet Pro?
BeatFeet Pro can be purchased directly from our website at www.beatfeet.co.za
Do you ship internationally?
Yes, we ship worldwide! International shipping costs will be calculated at checkout based on your location.
What's the return policy?
We accept returns within 30 days if the product is returned in its original condition with all packaging. A manufacturing defect must be present for a return to be accepted. The buyer is responsible for all shipping costs associated with returns.
Need more information?
Contact our support team: support@beatfeet.co.za

